FAQ

whaq
He aha o utu?

Ko te utu e whakawhirinaki ana ki te rauemi, te ahua me te ahua o te whakapaipai, ko te ahua motuhake ka piki ake te utu tukatuka, ko te ahua o te papa o raro he nui ake te whakataetae utu, ka whakaratohia e matou te utu pai e tutuki ana i o hiahia kia rite ki o hiahia.

He iti rawa to ota tono?

Bamboo collections, minimum quantities will be 2000pcs of each, for PLA collections, minimum quantities will be 12000pcs of each, if you have special request looking in smaller quantities, please contact anna.kat@sustainable-bamboo.com

Ka taea e koe te tuku i nga tuhinga e tika ana?

Ae, ka tukuna e matou he nama, he rarangi whakakakahu, he Pire Rererangi, he ripoata whakamatautau (roto) hei tuhinga auau, Whenua takenga mai, COC(Tiwhikete Whakapumautanga) GSP(Tiwhikete Origin), MSDS, Tautoko Tiwhikete Tūao mo(Ecocert, Cosmos, BDIH, Vegan etc.) ka taapiri atu nga tuhinga patai.

He aha te wa arahi toharite?

Mo nga tauira, ko te wa arahi mo te 7-10days.Mo te hanga papatipu, ko te wa arahi ko te 45-60 ra i muri i te whiwhinga o te utu putea.Ka whai hua nga wa arahi ina (1) kua whiwhi matou i to moni penapena, a (2) kua whiwhi matou i o hua whakaaetanga whakamutunga.Mena kaore o maatau wa e mahi me to wa mutunga, tena koa tirohia o hiahia me o maatau tari hoko.I nga keehi katoa ka ngana matou ki te whakatutuki i o hiahia.

He aha nga momo tikanga utu e whakaae ana koe?

You can make the payment to our bank account,  regularly we do 50% deposit, 50% balance before delivery. If for special required, please reach to anna.kat@sustainable-bamboo.com.

He aha te whakamana hua?

Ka whakamanahia e maatau a maatau rawa me o maatau mahi.Hei whakarite i a maatau whakamatautau ngaio me te whakahaere whakangao, Ka tukuna ano e matou he roopu ratonga muri-hoko ki te aro turuki i te ahuatanga o muri i te hokonga o nga hua kia pai ai to ratonga kore raru mai i te tiimata o to maatau hononga ki nga hua o muri-hoko. .

Ka whakamanahia e koe te tuku hua me te haumaru?

Ae, ka whakamahi tonu matou i te pallete whakahiato ki te kiki i a maatau momo hua, whakarite kei roto i te kete haumaru.Ka whakamahia ano hoki e matou he ipu mahana mo etahi hua motuhake penei i te PLA hei whakarite kia mau tonu te kounga pai i muri i te wa roa o te waka.